Privacy Policy
Eden Valley Farm Cluster
Who are we?
The Eden Valley Farm Cluster is hosted by the South East Rivers Trust (SERT), an environmental charity working to achieve healthy river ecosystems across the south east of England.
SERT is the data controller for the Eden Valley Farm Cluster website and is responsible for how your personal data is collected, stored and used.
Your privacy
We are committed to keeping your personal data safe. This Privacy Policy explains what information we collect, how and why we use it, how we keep it secure, and your rights under UK General Data Protection Regulation (UK GDPR).
What personal data do we collect?
When you sign up for Eden Valley Farm Cluster updates via our website, we collect:
Your name
Your email address
We do not collect any other personal or sensitive information through this website.
Why do we collect this data?
We collect your name and email address so that we can:
Send you email updates about the Eden Valley Farm Cluster’s work, activities and news.
Our lawful basis for processing your data is consent. This means you have actively chosen to receive communications from us and can withdraw your consent at any time.
How is your data collected?
Your details are collected via sign-up forms on the Eden Valley Farm Cluster website, which is hosted and managed using Squarespace.
Squarespace acts as a data processor on our behalf and processes your information in accordance with their GDPR-compliant Privacy Policy.
How long do we keep your data?
We will keep your details only for as long as you remain subscribed to receive Eden Valley Farm Cluster updates. You can unsubscribe at any time using the link in our emails or by contacting us directly. Once you unsubscribe, your details will be removed from our mailing list.
How do we store and protect your data?
Your information is stored securely within the systems used by South East Rivers Trust and Squarespace. Access to personal data is restricted to authorised staff only, and appropriate technical and organisational measures are in place to protect it from loss, misuse or unauthorised access.
Cookies and website analytics
Our website uses cookies to help us understand how visitors use the site and to improve its performance and usability. Cookies are small files stored on your device. You can choose to accept or decline cookies through your browser settings. Declining cookies may affect how the website functions for you.
Your rights
Under UK GDPR, you have the right to:
Be informed about how your data is used
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data
Withdraw consent at any time
Object to or restrict processing
Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the details below.
Making a complaint
If you are concerned about how your data has been handled, you can contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone: 0303 123 1113
Email: casework@ico.org.uk
Leaving our website
If you follow links from our website to external sites, we are not responsible for their privacy practices. Please check their own privacy policies.
Contact us
If you have any questions about this Privacy Policy or how your data is used, please contact:
South East Rivers Trust
Connect House, Kingston Road
Leatherhead, KT22 7LT
Email: info@southeastriverstrust.org
Telephone: 0845 092 0110
Office hours: Monday–Friday, 9am–5pm